Terms of Service~User Agreement
Domestic~International Shipping Information
At KeyWestKnifeworks.com We believe that Business is a Serious Thing , and setting some rules will protect the Interests of Good Customers and the Interests of our Company.
Please Read "International Shipping Info"
International Clients need to Understand their Responsibilities with Regard to their orders.
Please Read "Domestic Shipping Info"
Domestic Clients Please read Your responsibilities regarding Domestic Shipping.
The Following "Terms of Service" and Policies have been put into effect in order to Protect both Our Customers and our Company Interests. These policies are necessary to ensure our customers always receive the Best Customer Care, Prompt Service and Low Prices. And to protect our company from "unreasonable customers" or limitless loses.
KeyWestKnifeWorks.com is not responsible for sales of products into unauthorized areas.
By placing an order with KeywestKnifeWorks.com you are agreeing that you accept legal responsibility for owning the item you have ordered in the jurisdiction to which we deliver it. And that the products ordered are lawful in your local jurisdiction and that you will use the products in compliance with all applicable laws.
KeywestKnifeworks.com does not warrant that a person or company may legally sell, purchase, possess, or carry any and all items offered according to Federal, State, Local and International laws. These items include, but are not limited to pocket knives, automatic knives, knuckle knives, items having concealed blades, and double edged blades. By purchasing any item from KeywestKnifeWorks.com the customer Affirms he/she is not under no legal restrictions which would prohibit such person from ordering, owning, possessing, or transferring those items under applicable Federal, State, Local Law and International Laws. If you have Questions regarding Your purchasing items from KeyWestKnifeWorks.com Please Contact Your Local Police Agency for Answers.
These restrictions are subject to change without notice.
KeyWestKnifeWorks.com offers no legal advice regarding your local laws. There are broader Federal laws that may affect your Purchase. It shall be the buyers responsibility to comply with all Federal, State and Local laws governing the sale of any items listed, illustrated or sold. The buyer expressly agrees to indemnify and hold harmless KeyWestKnifeWorks.com for all claims resulting directly or indirectly from the purchase, ownership, or use of the item in violation of applicable Federal, State,Local and International Laws or regulations.
All legal risks of possessing, selling, and interstate shipping of automatic knives will be assumed by the purchaser or buyer. KeyWestKnifeWorks.com has no way of verifying the validity of claims by its customers or potential customers and must rely on the input given by its customers.
If you have Questions regarding Your purchasing items from KeyWestKnifeWorks.com The Best Method Would be to "Contact Your Local Police Agency for Answers".
A Quick Reference Guide to Federal & State Automatic Knife Laws has been Provided but Please Remember this is only an Abridged Version of the Laws on the Books. We here at KWKW make no guarantee how "Up To Date " These Auto-Knife laws are...
"Click Here for Federal & State Knife Laws"
Buyer further warrants that he/she is 18 years of age or older, and understands that some items sold by keywestknifeworks.com are dangerous if misused or if improperly handled. Keep away from children. We strongly recommend that items purchased from KeyWestKnifeWorks.com not be sold to minors without parental permission.
Legal status of products:
All equipment is sold subject to public law 90-351, title III, U.S.D., Section 2511, and any local, state or federal ordinances. Consult your local and state laws before ordering if you are in doubt. Absolutely no sales to minors. By placing an order, the buyer represents that the products ordered will be used in a lawful manner and that the he/she is of legal age. KeyWestKnifeWorks.com will not be held liable for the misuse of any product purchased from us or any of our distributors & dealers. Also as no product is 100% effective against attack, KeyWestKnifeWorks.com assumes no responsibility if a product purchased from us is not effective in preventing bodily injury, dismemberment or death. Anyone attempting to falsify information or defraud our company in any way, will be turned over to the proper authorities. Any attempts at extortion or entrapment will also be met with swift legal action!
"ALL KNIVES ESPECIALLY OUT the FRONT(OTF) AUTOMATIC KNIVES and Balisong,Batanga and Butterfly Knives." All knives leave KWKW Brand New(unless otherwise noted). Each is inspected for defects at the time of shipment. No Knife leaves KWKW that is defective!
Anyone who opens an Out the Front(OTF) Automatic Knife and cant get it back together where it does not function properly or make a noise other than its natural sound will not be given a Store Credit Voucher or Refund. Same goes for Balisong - Butterfly Knives. These Knives are prone to damage because of the tricks people attempt. If you break or damage one while doing tricks, adjusting or loctiting that is on you. If you attempt to get money for damage YOU did,this is FRAUD! And I WILL HAVE YOU PROSECUTED to the fullest extent of the Law.
Certain Knives have been set and the screws set in a pattern only we here at KWKW know. Any unauthorized opening where you try to return it will be known. It will be opened in the presence of others who will know if its been tampered with and will testify in court if necessary.
You have 48 hours to determine if there is something wrong with your knife. More than enough time to find out if its defective. If you attempt to sharpen your knife we will not accept it back, wait until you are sure everything is OK. We will not accept any knife that has been abused in any way.
If You have a problem please do not try to fix it yourself. Simply call us (we answer our phones here) and most times it can be fixed over the phone. These knives are "Brand New" and some times there needs to be a break in period. Or, they stick because of being New.
We treat our Customers Fairly and go out of our way to make our Customers happy with their purchase. We only ask for the same we give out. If you make a mistake while opening be honest and tell us anything can be worked out!
Make no mistake, I catch anyone trying to defraud KWKW I will bring them to the State of Florida under a civil law suite thats what you sign in Terms of Service" You agree to this . Honest people know we will make anything right to make our clients happy. But some just want something for nothing. Or, Try's to side-step "Terms of Service" either way we here at KWKW have 0-tolerance.
Same goes for trashing or slandering us falsely. I'll sue them and bring them to the State of Florida,Brevard County. And they have to come ,a Court order will be issued! So be honest and anything will be worked out...
PHONE NUMBER REQUIREMENT;
I ASK FOR YOUR NUMBER BECAUSE I DO NOT LIKE FRAUD. I'LL CALL YOU IF I DO NOT LIKE WHAT I SEE. REMEMBER, CREDIT CARD FRAUD IS A FELONY AND IF I FIND IT HERE AT KEYWESTKNIFEWORKS.COM I'LL PRESS CHARGES TO THE FULLEST EXTENT THE LAW ALLOWS.
All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. Know exceptions to these Terms and Conditions will be made. If you do not agree to these Terms and Conditions, PLEASE DO-NOT SHOP HERE!
"Privacy ~ Security Policy"
Any Questions you may have about our Privacy~Security Policy while using our site can be answered in Our
Link Here! Or, You can go to the Main Top Navigation Links.
Copyright and Trademark Notice:
All content on KeyWestKnifeWorks.com, including text, graphics, logos, button icons, images, digital downloads, data compilations, and software, is the property of KeyWestKnifeWorks.com or its content suppliers and protected by United States and International Copyright Laws. The compilation of all content on this site is the exclusive property of KeyWestKnifeWorks.com and protected by United States and International Copyright Laws. All software used on this site is the property of KeyWestKnifeWorks.com or its software suppliers and protected by United States and International Copyright Laws.
KeyWestKnifeWorks.com and other marks indicated on our site are registered trademarks of KeyWestKnifeWorks.com in the United States and other Countries.
KeyWestKnifeWorks.com's trademarks may not be used in connection with any product or service or used in any manner that is likely to cause confusion among customers. Or in any manner that disparages or discredits KeyWestKnifeWorks.com.
All other trademarks not owned by KeyWestKnifeWorks.com appearing on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by KeyWestKnifeWorks.com.
Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with (the site) or to purchase (the site) products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited and violations of the Copyright Laws of the United States and other Countries, unless authorized by (KeyWestKnifeWorks.com). You further agree not to change or delete any proprietary notices from materials downloaded from the site.
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, $(the site) disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. (The site) does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. (the site) does not make any warranties or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.
Limitation of Liability
(keywestknifeworks.com) shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if (the site) has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Pricing and Information Disclaimer
All pricing subject to change. For all prices, products and offers, KeyWestKnifeWorks.com reserves the right to make adjustments due to changing market conditions, product discontinuation, manufacturer price changes, errors in advertisements and other extenuating circumstances.
While KeyWestKnifeWorks.com uses reasonable efforts to include accurate and up-to-date information on the Site, (The Site) makes no warranties or representations as to the Site's accuracy. (the Site) assumes no liability or responsibility for any errors or omissions in the content on the Site.
Server Downtime and Site Updates
We host our own website periodic downtime may occur. In the event that you are disconnected from our server while trying to place an order, please contact us to make sure the order did not go through before reordering.
We will update the site when we are able. Because site development is ongoing we encourage you to email us with any ideas or suggestions. We will take them into consideration when possible. As a general rule we’ll try and update the site at least one time each week.
In the event that a (keywestknifeworks.com) product is mistakenly listed or has an incorrect price, (the site) reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. (the site) reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, (the site)shall issue a credit to your credit card account in the amount of the incorrect price.
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by (keywestknifeworks.com) without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
(the site) may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to (the site).
Your use of this site shall be governed in all respects by the laws of the state of Florida, Brevard County, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue of any legal proceeding directly or indirectly arising out of or relating to this site 's Terms of Service (including but not limited to the purchase of (the site products)( slander of any form or trashing of any form ) shall be in the State or Federal Courts located in Brevard County, State of Florida when you click off in the shopping cart you agree to this. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of (the site) products) must be commenced within one (6) Months after the claim or cause of action arises. (the site)'s failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. (the site) may assign its rights and duties under this Agreement to any party at any time without notice to you.
Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a (the site) or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
(the site) does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, (the site) is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, (the site) reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to (the site) in its sole discretion.
You agree to indemnify, defend, and hold harmless (keywestknifeworks.com), its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these Terms Of Service or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet . You agree to indemnify, defend, and hold harmless (the site), its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
In an attempt to provide increased value to our visitors, (keywestknifeworks) may link to sites operated by third parties. However, even if the third party is affiliated with (keywestknifeworks.com), (keywestknifeworks.com) has no control over these linked sites, all of which have separate privacy and data collection practices, independent of (the site). These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, (keywestknifeworks.com) seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).
We can special order almost anything you want. Special orders must be prepaid. The cancellation or return of a special order, for whatever reason, will result in a cancellation fee of 30% being charged based on the original undiscounted single item price of the item or items ordered.
"Special orders are non-returnable!"
Most people are aware that natural handle materials such as Stag, horn, Woods- etc are subject to natural variations in color and texture. These natural differences are natural.
People appreciate the beauty and unique qualities inherent in these natural materials and enjoy owning an item that is truly unique.
If you order a natural handle material please be aware that there are going to be variations in the color and perhaps the texture. Deer don't grow antlers to fit on knives the antlers have to be shaped and fitted the best they can. As a general rule the larger the piece the harder it is to get a perfect fit. This is simply the nature of the beast. If you desire a specific color and a perfect fit you might wish to consider a man made material like plastic, micarta, G-10, carbon fiber etce. By ordering a natural material you know that these variations exist and take "full responsibility for your decision". Returns will NOT BE accepted.
There are NO Refunds Or Return Policies unless its for a Factory Defect!
Any gifts offered will be based on items that offer a gift vs items that come with a accessory as in say for example "pouches". If you order a item that comes with a gift it is understood that one gift will be given per order. Should you purchase 2 items that come with gifts you will receive one. The reason is I can extend these gifts to more clients than sending 2 gifts when one will be not in use anyway.And, When supplies run out that is it for that promotion. Wether its is marked as "ran out" or not. From time to time we get items from suppliers and such and I pass them on to my great clients. This is the rule for gifts.
All Sales Final!
Returns are accepted only for factory defects!! This site and the Materials and Products on this site are provided "As Is" WITHOUT WARRANTY'S OF ANY KIND !!!, Customer has 48 hours to determine if the item is defective after that time (the site) will not honor any Returns. Manufacturer warranties and customer must contact the manufacturer. If accepted for a Return it will be exchanged or replaced with a store credit voucher. This must be for a "Factory Defect" You also have to pay the return shipping cost and you will not be reimbursed for the original shipping charges.
EXCEPTION TO WARRANTIES: KWKW offers a ( 1 ) year limited warranty on selected Delta Series OTF's. This is the only eception to the warranty clause.
This is not a game or a website that you can order things take a look and return, there is no restocking fee or anything of the sort because no returns are accepted on items unless it is for an exchange as in for a factory defect.
This is not waste KeyWestKnifeWorks.com's time, make them pay fees to card companies and then become a flake and back out of the deal, save that stupid behavior for someone else like maybe your taxes or some corporate scumbag but its not going to work here at KWKW!
KeyWestKnifeWorks.com is for big grown up adults that don't wear diapers and don't have mental problems and those who make purchases are bound to the Terms of Service whether they read them or not.
If you are unsatisfied with a product. We do not accept any excuse like – not as perfect as my imagination , expectation , just don't like it, its not what I expected, I do not know how to work it so it must be broken.You are an Adult and responsible for your decisions. (Business is serious , if you not sure about how an item works and you buy it,"YOU own it" If its defective of course I'll take care of it. We stand buy our products here. But if you buy it then change your mind because you can not work it properly that is on you! Dont cry and say its defective because your not able to understand how it works. This is mainly about "Dual Action Knives" but not only them.
If an item is accepted for a return the original Packaging(the Box the Item Came in is the Original Packaging) must be with the item. There is no exceptions to this rule. Buyer pay return shipping . If I go to return an item to my supplier and do not have the original box or packaging I can not get a credit towards the item. So do not expect me to ccept a boxless item and take a hit because you did not honor the Terms of Service!
Any Abused items will not be accepted and sent back to Customer at customers expense! If you took the item apart trying to be Mac Gyver and fix it then broke it when there was nothing wrong in the first place because you did not know how to work it we here at KWKW will know and that is FRAUD... I will report you to the police,secret service for credit card violations and any trick or scams. You can explain your actions to the police, i'm sure they will be interested!
"Make sure you agree to our policies before You order".
If your order arrives damaged in shipment and You did not have KWKW place insurance on your order, You assume all responsibility such damages.
Your rights and obligations under this Agreement and in using this Site are not assignable. Your use and access of the KeyWestKnifeWorks.com Web site constitutes your acceptance, without modification, of the Terms of Service, Conditions and Notices contained herein. In addition, when using particular KeyWestKnifeWorks.com's products or services, you shall be subject to any posted guidelines, rules, and policies applicable to such services that may be posted from time to time. All such guidelines, rules, and policies are hereby incorporated by reference into this Agreement.
Key West Knife Works[Cocoa] reserves the right to change the web site Terms of Service without notice. We highly recommend reading the Terms of Service, every time you place an order, in case any changes have been made. When you check the box stating you have read and understand our "Terms of Service", you will be bound by them, regardless if you read them or not.
"Credit Card Chargeback Policy"
By using, accessing, browsing or shopping on this site you expressly agree and warrant to waive all Credit Card Chargeback actions. Your Checking off on "Terms of Service" constitutes a physical representation of this acceptance. If there is anything in dispute outside the rules set forth in Terms of Service. You expressly agree to resolve it by either a phone call or email.
KeyWestKnifeWorks.com is honored by the Great customers who shop here. Many of you are repeat customers. Many are Military, Government Employee's, NASA, Law Enforcement, Officers of the Courts, First Responders and Everyday Hard Working People. Their reasons for coming back are simple-"You were happy with our Service and the Items purchased"
Yet some people still try to get something for nothing and do not care who they hurt in the process. Its these same people that caused us here a KWKW to institute this Charge Back Waiver Policy. Honest people do not care whether this is in place or not. But it will make a Scum-Bag Creep think twice before he/she purchases something. That is all this waiver is...
"Disagreement with These "Terms of Service"
If you disagree with any of the Terms of Service of this User Agreement, please do not visit, browse, shop, access or otherwise use this Site.
This site is for People who are not Cry-Babies! People who understand that it takes time to process orders and that there are orders before them. And, sometimes s_it just happens. Orders are packed as they come in, that is the fairest method.
And, People understand that purchasing a $20.00 Knife will not last forever! Its not for your Collection or it will not be that awesome knife that you've always wanted. Its a $20.00 knife and is Cheap. ( Cheap does not mean Poor Quality) These are the knives you use for prying out nails and other stuff you would not Dare to use your $570.00 Microtech HALO V on! Yet some people will CRY like the Babies they are over a $20.00 knife that has lasted them a year of abuse !! This site will not take such Childish behavior! Grow-Up be a man or woman as the case may be and understand what you're doing!
People can e-mail me and I'll will respond back in a timely manner. Or, you can call my cell and speak to me personally and speak your mind. Contrary to getting a response from some Foreigner sitting behind a desk in Pakistan who could give a Rats Bum about you and most likely would like to see You killed preferably by Be-Heading!
We do not care what faith you are, what color, or who you sleep with!
Act in a Adult manner and I will break my Bum for You. To all of You out there who are respectful and read things through I Sincerely Thank You for Your Purchase. I will be more than happy to answer any questions you may have because I only give respect to people who show respect. Start that Cry-Baby Crap and I'll block your IP and thats that!
And Remember, when ordering you are responsible for your own actions. So think things through and make wise decisions with regard to Items purchased on this site.
Sincerely, Key West Knife Works[Cocoa] Management.